I went to request my retrofit kit this morning and after ringing microsoft about the issue, as MS australia does not have the form yet, I was advised by the xbox consultant that I should call the xbox help desk as that is what his information told him to advise! ummmm, who did i call, ?

Anyway after much explaining I was told that microsoft will send me the retrofit kit as soon as xbox australia knows what the retrofit kit is.

Why don't the users just put their faulty power supplies in a bowl of water to keep them from over heating!

**PS: this is a joke, do not put your power supply in a bowl of water!**